covid-19

The Swan Centre is now reopen for essential & non essential retail. Indoor dining & leisure remains closed.*

Please see individual store listing for opening times.

https://www.swanshopping.com/shopping/

*with the exception of Anytime Fitness

The safety of the public and the staff that work in our outlets is our highest priority, therefore it is essential that you follow the covid safe  guidelines that we have in place at the Centre when visiting. These include:

  • Using hand sanitiser stations at entrances and exits
  • Keeping to the left when waking through the malls
  • Maintaining 2m distance where possible
  • Wearing a face covering unless exempt
  • Not visiting the Centre if you have any Coronavirus symptoms

In addition to this we have enhanced our cleaning regimes and trained staff on hand washing and hygiene standards in line with guidelines.

We would like to thank our customers for their continued support during this time and ask that you continue to shop safely when visiting the Centre.

 

Frequently asked questions

Q: I do not feel well at the moment, but I need to collect my prescription, is it alright if I just pop in and out quickly?

A: No, you should stay at home and follow the advice issued by Public Health England; a link to their website is above. Please call a friend or relative to collect your prescription for you

Q: Do I need to wear a face mask in the Centre?

A: Face coverings are mandatory in shops, supermarkets, shopping centres and transport hubs. We encourage shoppers to please abide by these Government rules or you could face a £100 fine.

Q: Will the toilets be open?

A: Toilets will reopen on Monday 12th April in line with the reopening of non essential retail. Please continue to observe social distancing guidelines when using the facilities.

 

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