covid-19

In line with the latest Government guidance, the Swan Centre will only be open for essential retail, click and collect, takeaway and delivery from Boxing Day.

Please see below for essential and click and collect and take away stores.

  • McDonald’s – Uber Eats only no takeaway or dine in
  • Halifax – Monday – Friday 09.30 – 15.30 Saturday 09.00 – 13.00
  • Robert Dyas – Monday – Saturday 09.30 – 17.00 Sunday – 10.00 – 16.00
  • Poundland – Monday – Saturday 08.30 – 17.00 Sunday 10.00 – 16.00
  • Boots Pharmacy – Monday – Saturday 09.00 – 17.30 Sunday 10.00 – 16.00
  • Café Nero – Monday – Saturday – 08.00 – 17.00 Sunday 09.00 – 17.00
  • Costa – Monday – Saturday 09.00 – 16.00 Sunday 10.00 – 16.00 (temporarilyclosed from 14/1/21)
  • Holland & Barrett Monday – Saturday 09.00 – 17.30 Sunday 10.00 – 16.00
  • WHSmith’s – Monday – Saturday 09.00 – 17.30 Sunday 10.00 – 16.00
  • Library – For ready reads collections only Monday 10.00 – 13.30, Tuesday – Closed ,Wednesday 10.00 – 17.00, Thursday 10.00- 17.00, Friday – Closed, Saturday 10.00 – 16.00.
  • Tesco’s Monday – Saturday 06.00 – 22.00 ,Sunday 10.00 – 16.00

The safety of the public and the staff that work in our outlets is our highest priority, therefore it is essential that you follow the covid safe  guidelines that we have in place at the Centre when visiting. These include:

  • Using hand sanitiser stations at entrances and exits
  • Keeping to the left when waking through the malls
  • Maintaining 2m distance where possible
  • Wearing a face covering unless exempt
  • Not visiting the Centre if you have any Coronavirus symptoms

In addition to this we have enhanced our cleaning regimes and trained staff on hand washing and hygiene standards in line with guidelines.

We would like to thank our customers for their continued support during this time and ask that you continue to shop safely when visiting the Centre.

 

Frequently asked questions

Q: I do not feel well at the moment, but I need to collect my prescription, is it alright if I just pop in and out quickly?

A: No, you should stay at home and follow the advice issued by Public Health England; a link to their website is above. Please call a friend or relative to collect your prescription for you

Q: Do I need to wear a face mask in the Centre?

A: Face coverings are mandatory in shops, supermarkets, shopping centres and transport hubs. We encourage shoppers to please abide by these Government rules or you could face a £100 fine.

Q: Will the toilets be open?

A: In order to protect our visitors and staff we will be closing the customer toilets whilst we remain during the national lockdown.  We will reopen once we feel it is safe to do so.

 

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