The Swan Centre provides unisex parent and child toilets with baby changing and disabled visitor facilities. The toilets are located next to H&M.


The Swan Centre has Free WiFi throughout the malls powered by the Cloud. Please follow the onscreen prompts to connect.

Shop mobility / accessibility

There are car-parking facilities for visitors with disabilities directly opposite the Shopmobility unit. Here, you can pick up a battery-operated scooter or manual/electric wheelchair from the Shopmobility unit. To book equipment and for conditions of hire please contact Shopmobility on 02380 902402. 

Children's rides

There are three children's rides situated opposite H&M and three situated on the balcony above Costa Coffee, next to the lift and Sport Direct.

Cycle racks

There are cycle racks next to all ground floor entrances.

Taxi ranks

The closest taxi rank is at Eastleigh train station on Southampton Road, just a short walk from the centre.


We have fully trained staff to deal with any incident, swiftly and professionally.

Photo booths

Photo Booths can be found on the balcony above Costa.

First aid

The majority of our staff are fully trained First Aiders. Shifts are organised to ensure that several Advanced First Aiders are on duty at all times.

ATM / Banks

There are several ATMs around the Centre . One located on leisure second floor next to doors by Anytime Fitness, One located on the Blenheim Road side of Argos and one located at the Halifax. 

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